Find Support

If you need help now or if you’re worried about someone else, the following support services can offer assistance


Call: 116 123
Email: [email protected]

Open 24 hours a day, 365 days a year

Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.


Call: 0800 068 4141
9am – midnight every day of the year
Text: 07860039967

Hopeline UK for children and young people under the age of 35 who are experiencing thoughts of suicide and anyone concerned that a young person could be thinking about suicide.


Call: 0800 58 58 58
Open 5pm – Midnight every day

Shout Crisis Text Service


A free confidential number you can text any time – day or night. Text SHOUT to 85258 to get text support

Switchboard – LGBT+ Helpline

Call: 0300 330 0630
Open 10:00 – 22:00 every day


The Silver Line

Call: 0800 470 80 90

The Silver Line is a free confidential helpline providing information, friendship and advice to older people 24 hours a day, every day of the year

Cheshire & Merseyside Mental Health Crisis Helplines

Cheshire & Merseyside NHS Trusts have launched new mental health helplines for people in need of mental health crisis support. Open 24 hours a day, seven days a week, they are available to people of all ages, including children and young people.

Cheshire & Wirral Partnership

Call: 0800 145 6485

For Adults and Children & Young People in Cheshire East, Cheshire West and Wirral

North West Boroughs Healthcare Trust

Call: 0800 051 1508

For Adults and Children & Young People in Warrington, Halton, St Helens and Knowsley

Mersey Care Mental Health Trust

Call: 0800 145 6570

For Adults 16+ in Liverpool, Sefton and Kirby

Alder Hey Crisis Care Team

Call: 0808 196 3550

For Children & Young People in Liverpool and Sefton

National mental health hotline for NHS staff

Call: 0300 131 7000 or text FRONTLINE to 85258.

The phone line will be open between 7am and 11pm every day, while the text service will be available around the clock.

Please still call 999 or got to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance

Support after suicide services

If you have been bereaved by suicide, the following services offer support:


Call: 0330 088 9255

This service aims to alleviate the distress of those bereaved or affected by suicide.

Survivors of Bereavement by Suicide

Call: 0300 111 5065

Survivors of Bereavement by Suicide exists to meet the needs and break the isolation experienced by those bereaved by suicide

Support Apps

Stay Alive App

The Stay Alive app is a pocket suicide prevention resource for the UK, packed full of useful information to help you stay safe.

Hub of Hope

A website and app where you can find mental health services and programmes in your area.

Non-urgent Care

For non-urgent help and general wellbeing advice, please check your Local Authority websites: