Mental health crisis helplines and ‘Shout 85258’ text communications asset hub

Open 24 hours a day, seven-days a week, helplines are available to people of all ages, including children and young people, who need urgent mental health support.

In addition, Provider Trusts across Cheshire and Merseyside have teamed up with the mental health charity ‘Shout 85258’ to provide a free 24/7 text messaging service.

All printable assets, those for use on social media and the animations can all be found and downloaded from

Useful Wellbeing Resources

Cheshire and Merseyside Children and Young Persons Self-Harm Practice Guide.

Click here to view

A reference guide for all agencies and practitioners who meet children, young people, and their families.

Team of Life Children’s Programme

Click here to view

The Team of Life Programme uses a strength-based approach that comes from a type of counselling called narrative therapy. The aim is to engage children with the language of sport not the language of problems.

Click here to view

Get Your Mind Plan from Every Mind Matters. Developing your own personalised plan can support your mental health. Having good mental health helps us relax, achieve and enjoy our lives more.

Click here to view

Samaritans have compiled some techniques to use if you are having a difficult time, including breathing and muscle relaxation exercises.

Click here to view
Equipping young people with the skills they need to stay safe online when engaging with self-harm and suicide content.

Click here to view

Creating a safety plan can help to keep you safe from suicide. Find some options here.

Click here to view

Papyrus have various resources on their website to support parents and children including child friendly safety plans, coping strategies and apps to support your wellbeing.

Click here to view

A wealth of resources on offer to support individuals, communities and organisations to tackle suicide within their communities in the UK and beyond.

Click here to view

Read CALM’s guide to loneliness and social isolation.

Click here to view

Read CALM’s guide to relationship breakdowns.

Click here to view

Call 0808 802 5544 for free. If you are concerned about a child or young person’s mental health, you can get free, confidential advice via phone, email or webchat from the Young Minds Parent Helpline

Mental Health Crisis Cafe Support

Wirral mental health crisis café

Call: 0151 488 8135

Address: 2a Price Street, Hamilton Square, CH41 6JN


Compañeros is a safe community space for anyone struggling to cope in a crisis. It is open from 1pm-10pm, seven-days-a-week and located at 2a Price Street, Hamilton Square, CH41 6JN. The service is open to adults aged 18 and over. People can access the service in a variety of ways including walk in’s or self- referrals. Appointments are not needed. GPs can also refer into the service. The service is contactable from 1pm on 0151 488 8135

Chester mental health crisis café 

Call: 01244 393139

Address: 71-77, St Anne Street, Chester, CH1 3HT


Cafe71 is a safe, non-clinical, community space for anyone struggling to cope in a crisis. It is open 10am-midnight 365 days per year and is located at 71-77, St Anne Street, Chester, CH1 3HT. If you are 18+ and feeling distressed or in crisis, Café71 is for you. The service is contactable on 01244 393139. 

Publications, reports, guidance and support

Mental Health and Covid

Suicide risk and prevention during the covid-19 pandemicDownload
The Covid-19 Pandemic, Financial Inequality and Mental HealthDownload
Guide to Mental Health & Wellbeing during Covid-19Download
How to look after your mental health during the coronavirus outbreakWebsite
WHO guidance for coping with stress during the CoronavirusDownload
Mental Health at Work – Get Support Website

Children and Young People

Children and Young Persons Self-Harm Practice GuideDownload
National Confidential Inquiry into Suicide and Homicide by People with Mental IllnessDownload
Kooth – Covid-19 and Mental Health of Children and Young PeopleDownload
Charlie Waller resourcesDownload


Men’s mental health: why are we trying to change masculinity rather than create male-friendly services?Download
EAST – Four simple ways to apply behavioural insightsDownload
Community-based mental health and suicide prevention interventions for menDownload
Preventing suicide among lesbian, gay and bisexual young peopleDownload
Preventing suicide among trans young peopleDownload
Men, Suicide and Society – Research ReportDownload
Samaritans – Dying from inequality reportDownload
Samaritans – Out of sight, out of mindDownload
Tackling the blues – Impact ReportDownload
The Man Box – A study on being a young man in the US and MexicoDownload
NCISH – Suicide by middle-aged menDownload
Community Suicide Prevention for Middle-Aged Men in Cheshire and Merseyside: Learning from NHSEI-Funded Programmes and Implications for Future Practice – Short Report by Everton in the Community, Edge Hill University
and State of Mind Sport
Community-based mental health and suicide prevention interventions for men – Rapid Evidence Review November 2019 (with Updated Postscript October 2021)Download
Tackling Suicide Inequalities in Gypsy and Traveller CommunitiesDownload

Support after Suicide

Samaritans – Help when we needed it mostDownload
Support after a suicide: A guide to providing local servicesDownload
Guidelines for delivering bereavement support groupsDownload
Support After Suicide Partnership – For support to people who witness a suicideWebsite
Support After Suicide Partnership – Core Standards for delivering Suicide Bereavement Support ServicesWebsite
Guidance for educational settings – Following a suicide or sudden deathDownload

Suicide Safer Communities

Building Suicide Safer Schools and Colleges – PapyrusDownload
Crisis management in the event of a suicideDownload
Reducing the risk of suicide: a toolkit for employersDownload
Suicide Safer Universities – PapyrusDownload
Suicide Safer Communities: a designation recognising community commitments to suicide-safetyDownload
Reducing the risk of suicide – Guidance for organisationsDownload

Strategy & Policy Guidelines

WHO – Public health action for the prevention of suicideDownload
Preventing suicide in EnglandDownload
Local suicide prevention planningDownload
A Zero Suicide Strategy for Cheshire & MerseysideDownload
NO MORE Action PlanDownload
Preventing suicide in community and custodial settingsDownload